Privacy Policy
Last Updated: 29 September 2026
Gervase Consulting Services ("Gervase", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website at https://gervase.co/, contact us, request our services, or otherwise interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Business or organisation name
Email address
Phone number
Information provided through enquiry or contact forms
Details about your business or technology requirements
Information you provide when communicating with us
Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Date and time of visits
Website usage information
2. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests
Provide quotations and information about our services
Deliver and manage services you have requested
Communicate with you about projects or services
Provide technical and ongoing support
Improve our website, services and customer experience
Maintain website security and prevent misuse
Meet our legal and regulatory obligations
Send relevant business communications where permitted by law
We will not use your personal information for purposes that are unrelated to the reason it was collected unless permitted or required by law.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide functionality, understand website usage and improve your experience.
Cookies may be used to remember preferences, understand how visitors use the website, and help us improve website performance.
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
4. Third-Party Services
We may use third-party service providers to operate and support our website and business.
These services may include website hosting, analytics, email, cloud services, communication tools, payment providers, security services and other technology platforms.
Where third-party services process personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately.
Third-party services may have their own privacy policies and terms, which apply to their handling of information.
5. Information Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.
6. Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to:
Service providers assisting us in operating our business
Technology and hosting providers
Professional advisers
Payment or financial service providers where applicable
Government authorities or law enforcement where required by law
Other parties where you have provided consent or disclosure is otherwise permitted by law
7. Overseas Disclosure
Some third-party service providers we use may store or process information outside Australia.
Where personal information is transferred overseas, we take reasonable steps to ensure that appropriate privacy protections are in place, subject to applicable law.
8. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records, resolve disputes, enforce agreements, or comply with legal obligations.
When information is no longer required, we may securely delete or de-identify it where reasonably practicable.
9. Access and Correction
You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.
To make a privacy-related request, please contact us using the details below.
10. Privacy Complaints
If you believe that we have handled your personal information inappropriately, you may contact us so that we can investigate and respond to your concern.
We will consider privacy complaints and take reasonable steps to resolve them.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
11. Children's Privacy
Our website and services are primarily intended for businesses and adults. We do not knowingly collect personal information from children unless permitted or required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Gervase Consulting Services
Suite 136, Shop 1
22-28 Victoria Avenue
Concord West NSW 2138
Australia
Email: info@gervase.co
Phone: +61 433 240 406
Website: https://gervase.co/